Privacy Policy

Effective Date: 28-08-2023

Thank you for visiting Shivam Jewels. We want you to know that your Privacy is most important to us. Our Customers are the heart of everything we work on, and we seek to guarantee your experience with Shivam Jewels is one that you will want to repeat and share with your friends. Part of our commitment to you is to honor and protect the privacy of the personal information you submit to us.The information below is drafted to inform you of what information we gather, why we gather such information, and how we utilize the information we gather. This Privacy Policy is integrated into our Terms of Service. We will share your personal information with third parties only in the ways that are specified in this privacy statement. We do not exchange your personal information to third parties.

You can email at We will reply to your emails and messages in just a couple of hours and probably much sooner. When you provide your personal information to us, you are giving us your consent to the disclosure, use, and collection of your information as set forth in this Privacy Policy.

Shivam Jewels will occasionally update this Privacy Policy. When a change is made we will revise the “last updated” date on this page. If we make any material changes we will inform you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We console you to check the date of our Privacy Policy each time you visit our Website for any changes or updates. Your use of our Web site compromises your consent to this Privacy Policy, including any changes or updates. We may make additional functionality, features, offers, events, or activities (“opportunities”) available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.

1. Information Collection

       We collect various types of information to enhance your experience on our website and improve our services. The types of information we collect include:

Personal Information: We may collect your first name, last name, email address, and contact details when you interact with our website, such as during registration.

Technical Information:We collect information about your IP address, device type, operating system version, and browser details to optimize our website's performance and ensure compatibility.

Company Details:If you are representing a company, we may collect company information like legal company name to understand your organization's needs and provide tailored services.

Address Information: We may collect your address details for shipping and billing purposes.

2. Use of Information

       We use the collected information for the following purposes:

Service Improvement: Your information helps us analyse user behaviour and preferences to enhance our website's functionality, design, and user experience.

Communication:We may use your email address to send you updates, newsletters, and promotional materials related to our products and services. You can opt out of these communications at any time.

Order Processing:We use your information to process orders, handle payments, and deliver products and services you purchase.

Security: Your data helps us monitor and prevent fraudulent or unauthorized activities, and ensures the security of our website and users.

3. Data Security

       We take the security of your data seriously and have implemented appropriate measures to protect it. We use encryption and secure technologies to store and transmit your data securely. Access to your personal information is restricted to authorized personnel only, and we regularly review our security procedures to ensure your information remains safe.

4. Data Sharing

       We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the following cases:

Service Providers:We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, and servicing you.

Legal Compliance:We may disclose your information if required by law or if we believe that such action is necessary to protect our rights, comply with legal proceedings, or ensure the safety of our users.

5. Your Rights

       You have certain rights regarding your personal information, including the right to: Access, correct, or update your personal information. Object to the processing of your data. Request erasure of your data (subject to legal obligations). Withdraw your consent for certain processing activities.

6. Cookies

      We may use cookies and similar technologies to collect information about your browsing behaviour. You can manage your cookie preferences through your browser settings.

7. Updates to Privacy Policy

      We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our website or other communication channels.

8. Contact Us

       If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at By using our website, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and sharing of your information as described herein.

Terms of Service

Effective Date: 28-08-2023

Welcome to Shivam Jewels. By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our website.

1. Use of Our Website

1.1 Eligibility : You must be at least 18 years old to use our website. By using our website, you represent and warrant that you have the legal capacity to enter into this agreement.

1.2 Account Creation : Some features of our website may require you to create an account. You are responsible for providing accurate and up-to-date information during the registration process and for keeping your account credentials secure.

2. User Conduct

2.1 Prohibited Activities : You agree not to use our website for any purpose that is unlawful or prohibited by these Terms of Service. This includes, but is not limited to, engaging in any behaviour that may harm our website, other users, or our business partners.

2.2 Content Submission : If you submit any content to our website, including reviews, comments, or feedback, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and distribute that content.

3. Product and Service Information

3.1 Accuracy : We strive to provide accurate and up-to-date information about our products and services. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website. Product images are for illustrative purposes only and may not accurately represent the actual product.

4. Intellectual Property

4.1 Ownership : All content on our website, including text, images, graphics, logos, and trademarks, is the property of the Company or its licensors and is protected by copyright and other intellectual property laws.

4.2 Use of Content : You may use our website's content for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

5. Disclaimer of Warranties

5.1 No Warranty : Our website and its content are provided "as is" and without any warranties, express or implied. We do not warrant that our website will be error-free, uninterrupted, or free of viruses or harmful components.

6. Limitation of Liability

6.1 Limitation : To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website, even if we have been advised of the possibility of such damages.

7. Indemnification

7.1 Indemnity : You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of our website, violation of these Terms of Service, or infringement of any rights of a third party.

7. Changes to Terms

8.1 Modification : We reserve the right to modify or revise these Terms of Service at any time. Any changes will be effective upon posting on our website. Your continued use of our website after such changes constitutes your acceptance of the modified terms.

9. Governing Law and Dispute Resolution

9.1 Governing Law : These Terms of Service are governed by the laws of Indian Jurisdiction. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of India.

10. Contact Us

10.1 Questions : If you have any questions about these Terms of Service, please contact us at By using our website, you acknowledge that you have read and understood these Terms of Service, and you agree to comply with and be bound by them.

11. Delete account Policy

11.1 Delete Account : Once your account is closed all of the services accessed through your account will no longer be available to you. We will delete all data across Platform.(Website and application both) Make sure to download Past order and Invoices or other content before choosing to closing your account. We may no longer keep any of your document data or any of your personal details, whereas your web/activity logs will be used for analysis purpose.